I have worked in retail for the past 2.5 years. And every holiday is every retail employee especially managements worst nightmare. It's not the long hours, the stuffed to the brim stockrooms full of product and hundreds of boxes of shipment each day to completely overflow the shelves. It's not the employees calling in sick or not showing upfor their shifts. It's the dang cranky customers. I live in Minnesota. And were often called Minnesota nice. But the people who shop this time of year are the least bit. I would call them not so nice. For example: customer asks if I have boxes, no sorry we ran out. The customer then decideds to practically climb over my cashwrap to look for themselves. What the heck lady! You think in lying about boxes? Then I'm told I should order some. Well I don't have that luxury but let me call corporate right now and have then teleport me some boxes right away for you. Jeez there boxes people go to the dollar store they have entire stockfulls of them for get this... A DOLLAR! Then there's one rack that says 12.99 with a little topper that says "everything" because the sale is everything atleast 60% off. But this lady was trying to argue that it means everything in the store is 12.99. Are you crazy lady I'm not gonna give you everything in the store for 12.99. I was conversing with my neighbor inthe mall at the verizon store and I swear those cell phone guys have it the worst. Getting yelled at Over pennies. Literally 100ths of a dollar. Unless you work retail it's hard to understand the patience it takes to run a store. A busy store and make sure every customer leaves happy. I promise you the customers are what pay our paycheck. We want you to leave happy. And I'm probably just ranting and I'm sure all of you are wonderful shoppers but next time your out making your holiday purchases just know. We aren't gonna lie to you. We want your business and want you to be happy and alot of things in retail don't go the way we want them to. So cut your local retailer a little slack. Heck give them a hug( that may be creepy in some cases ). Tip your hats cuz all of the employees I know including myself work our butts off and sacrifice alot of our holiday time with our own family's to make sure yours get the gifts they want.
Retail happiness wrapped in crazy dysfunction.
Xoxo ash
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